Refund policy
GiggleKnits Return & Refund Policy
Every GiggleKnits item is made to order just for you — which means we're unable to accept returns or exchanges for size changes, color preferences, or change of mind. We encourage you to check the size guide on each product page before placing your order.
If something goes wrong on our end, we've got you covered:
- If your item arrives damaged, misprinted, or defective, contact us within 30 days of delivery and we'll send a free replacement — no return necessary.
- Include a clear photo of the issue when you reach out so we can resolve it quickly.
Gifts: If you received a GiggleKnits item as a gift and there's a quality issue, reach out and we'll make it right.
How to contact us: Email hello@giggleknits.com with your order number and a photo of the issue.
Lost or missing packages: If your package hasn't arrived and tracking shows no movement, please contact us within 1 week after the estimated delivery date. For US orders, this is typically within 30 days of the ship date. We'll investigate with our fulfillment partner and arrange a reprint or refund if the package is confirmed lost through no fault of yours or your address.
We stand behind every item we make and want you to love what you receive. 🌽😄